Wow. Guess it could always be worse

In light of recent troubles with my gas bill, this story was particularly distressing. The guy owed about $1,000 (sound familiar?) and lived in MICHIGAN when the electric company shut his electricity off. I don't care who you are or what you owe, it should not be possible to shut off people's electricity in the dead of freaking winter. They should at least have a forced drive-by with a "hey dumbass your electricity is going to be shut off and freezing to death sucks."